Director of Digital Products & Delivery
WordPress & WooCommerce | Systems & Team Leadership
Since 2009, I’ve built my career in marketing and web development agencies, designing, developing, and delivering high-quality digital products. My work focuses primarily on WordPress and WooCommerce.
I lead at the director level and work closely with cross-functional teams. I enjoy mentoring individuals and fostering effective collaboration, with the goal of delivering products that customers genuinely love.
I’m deeply invested in the systems behind successful delivery. I design and implement scalable business and production workflows, including end-to-end critical paths that take websites and digital products from concept to completion. This work is supported by detailed, extensible SOPs that evolve as teams and products grow.
I also stay hands-on technically as a full-stack web developer, contributing where it adds the most value. Alongside this, I mentor other developers to help them sharpen their skills and make effective use of modern tools.
I believe strongly in experimentation and A/B testing. I bring a solid background in business and performance reporting, establishing metrics and KPIs that drive clarity, accountability, and better decision-making. Earlier in my career, I worked extensively in digital marketing, leading SEO, Google Ads, and conversion optimization initiatives, and using measurement and experimentation to continuously improve performance.
I thrive at the intersection of people, process, and technology — aligning teams, streamlining delivery, and building digital products and systems that scale.
Please see my LinkedIn for my work history. Exceptional references available on request.
Robert Collins
Kelowna BC
Canada
V1X 2W0
